Catalogue of services

The program provides basic training on the benefits of implementing the Six Sigma Standard. The training is intended for all those involved in the processes of promotion and analysis of discrepancies, especially employees who are engaged in the analysis of operating processes and have experience with the quality management system.

Objective of the program Acquiring the necessary knowledge for designing and applying the statistical technique Six Sigma. Determining which and what data is needed to establish the Six Sigma statistical technique. Obtaining information on the required documentation for the introduction of a successful Six Sigma.

The program provides basic training on the benefits of Strategic Risk Management and measures to overcome these risks. The training is intended for all those involved in the processes of promotion and analysis of discrepancies, especially employees who are engaged in the analysis of operating processes and have experience with the quality management system.

The goal of the program Improving knowledge of strategic risk management and risk sources. Measurability, methods and principles of risk management. Determining risk mitigation measures, reviewing, implementing and evaluating risk management plans.

The program is designed for the needs of CSOs in order to acquire the necessary knowledge and tools that will serve them in the most efficient way possible to collect the necessary data, to make their selection and based on them and appropriate analysis for the assessment of micro and the macro environment in the country in which they operate. The micro-environment, as an analysis of the internal factors and the macro environment with the external factors that surround them, creates a climate suitable for the proper functioning of CSOs which, if they know it, will be able to properly direct their resources. The aim of the training is to improve and expand the knowledge and skills of the people on the boards of civil society organizations in order to be able to assess the climate in the country in order to properly use and direct the resources at their disposal. They do the analysis with the support of other sectors within their organization that need to be trained to provide the necessary data that will be reliable and accurate and that they can rely on in order to make decisions that will lead to growth and organizational development.

The program provides basic training on the benefits of Strategic Planning and Strategic Decision Making. The training is intended for all those involved in the processes of promotion and analysis of discrepancies, especially employees who are engaged in the analysis of operating processes and have experience with the quality management system.

The aim of the programn is improving the knowledge of strategic management and successful implementation of strategic goals, Introducing the principles of Strategic Planning and Reorganization of Business Processes, Implementing a Model for Effective Access to Strategy Implementation

The program provides basic training on the benefits and methods of implementing key performance indicators. The training is intended for all those involved in the processes of promotion and analysis of discrepancies, especially employees who are engaged in the analysis of operating processes and have experience with the quality management system.

The purpose of the program Introduction of performance and effectiveness of processes in the organization, determining the degree to which the planned requirements and needs of process users are met, determining methods of maintenance, monitoring and re-examination of key performance indicators.

The training is intended for civil society organizations that are established and operate according to a special Law on Associations and Foundations and act as a non-profit form of organizations in legal proceedings. Although they are non-profit organizations, they are still subject to taxation of the income they pay under a certain category of taxes.

The purpose of the training is to represent a guide for CSO’s for proper and responsible financial operations before the competent institutions, especially before the PRO, which is responsible for controlling the payment of taxes by legal entities and individuals in RNM. The training is intended to increase the knowledge of the persons working in a finance department in CSOs as well as in all accounting bureaus that are in charge of preparing the financial statements of CSOs as well as in controlling their financial operations.

The training aims to raise awareness of the importance of research, data and evidence for reasoned discussion and advocacy before decision makers. The training is primarily intended for researchers from the academic and civic sectors, who collect data, analyze, have structured findings and conclusions, and lack the last link to represent the arguments before the institutions.

This program is structured on the basis of a set of advocacy tools prepared by the CMC, which are aimed at advocating before the executive and legislative bodies, as well as before the parties aspiring to participate in the work of these institutions. The tools are practically applicable to most public policies.

The most valuable resource in an organization / institution is people. Starting from this, the way human potential is managed is a key issue on which the efficiency and effectiveness of the company depends.

The purpose of human resource management training is to enable the acquisition of knowledge about the system, processes and tools for human management. At the same time, the training will strengthen interpersonal skills for effective human resource management and provide tools for providing, developing, activating and maintaining human resources in your organization / institution / company.

The success of an organization / institution / company is directly related to the ability of its managers to encourage the best in each employee, to get the most out of the team as a whole, to see threats in the environment in a timely manner and to apply appropriate organizational adjustments and changes.

The aim of the program is to increase the participants' understanding of the role of the manager and his skills, to improve the ability of managers to motivate and develop team members, to improve their self-awareness, self-confidence and management skills and to enable them to use management. tools and techniques for making decisions and building an effective team.

The goal of the program is for participants to gain knowledge on how to better manage finances in their CSOs and to provide greater transparency in the use of donor funds and own funds.

The program is a basic training for developing business plans for micro, small and medium enterprises

The goal of the program is for participants to gain knowledge of the basics of business planning and how to apply it when starting their own business or improving and strengthening an existing business.